Banking & Finance

Visualising the Transformation in Banking and Finance

The financial sector thrives on a rapid, continuous flow of accurate information across a global market. This vigorous nature of the sector depends on an equally dynamic and highly secure information infrastructure capable of compressing the global market and facilitating instantaneous, time critical decision making.

Examples

• HSBC reduced travel by $44m in FY08 for an investment of $10m
• NECU now produce 10% of its loan volume via video meetings
• Banco Comercial Portugues state that 78% of opportunities now result in customer action
• Citibank increased customer acquisition and cross-sell from engagement by 80%
• Calyon eased the transition of a vast bank merger and promoted the company's values to staff across 6 continents

Banking and finance institutions the world over are benefiting from video communications, including the world's top global banks, brokerage firms and insurance companies.

Benefits

• Improve decision-making speed and responsiveness of market development
• Increase client retention and customer satisfaction
• Maximise communications effectiveness
• Cost reduction and higher operating margins
• Make instantaneous strategic shifts in direction

Products

Real-Time Advisor (RTA)

RTA provides retail banks and brokerage firms a collaboration methodology. This unparalleled solution combines video communication technology, PC presentations and collaboration with the ability to monitor the availability, or presence, of the subject matter expert in a manner that appears routine and engaging to the customer.

• Real-Time Advisor

Compliance Appliance

The Compliance Appliance is a high volume, always on, secure compliant video recording solution that enables organizations to archive video calls and easily identify content for compliance and auditing purposes. The Compliance Appliance will help protect your organization from potential disputes and maintain compliance with regulatory requirements.

• Compliance Appliance