Large Business
Services for Large Business
Consultancy Services
Our consultancy services can help companies achieve true business transformation by integrating video communications into their business processes to reduce time to market, increase productivity and maximise return on investment.
We have developed a dynamic usage and adoption survey tool to aid and assist organizations leverage the power of video communications. The survey analyses current usage trends, examines meeting dynamics, identifies training needs and interprets future requirements.
Deployment Services
Logistics
In partnership with leading specialist international carriers we have developed a deep understanding and comprehension of freight services. Our global logistic experts assist clients meet their particular door-to-door delivery requirements, ensuring that cargo arrives at the right place, at the right time.
Implementation
CityIS provide full installation services for all supplied products to ensure successful implementation and operation. Our experienced Integration Engineers are fully trained and dedicated to providing the highest level of service to ensure your solution is professionally installed and commissioned.
Maintenance Services
We offer four levels of enhanced technical support packages, including Standard, Enhanced, Premium and Business Critical. Our Business Critical package guarantees best-in-class support services, including 24x7 remote network management and help desk support, 4 hours on-site support SLA, 24 hour guaranteed fix and includes manufacturer extended warranty.
Managed Services
CityIS' global managed services division provides a dynamic portfolio of flexible and customizable solutions to operate and manage video and audio visual environments.
Our managed services can be delivered remotely or on-site and includes automated call booking and scheduling, call launching services, 'drop-in' call attendant services, remote endpoint management, proactive fault detection, network troubleshooting, remote preventative maintenance checks, software and directory management, best practice and policy development, full service management reporting and real-time ROI reporting.
