Services
Professional Services
Video is fundamentally changing the way we communication and collaborate. Our professional services help companies integrate business video into their unified communications strategy.
Scalable planning is fundamental to the on-going adoption of video communications. We can help companies define a strategy to support them achieve true business transformation by integrating video communications into their business processes.
Usage and Adoption
Usage and adoption is one of the most critical components of any video communications initiative. Our consultative approach provides a holistic methodology to help companies collaborate more effectively and change the way they do business.
CityIS has pioneered a usage and adoption survey tool to aid and assist organisations leverage the power of video communications. The survey analyses current usage trends, examines meeting dynamics, identifies training needs and interprets future requirements.
The survey results provide a strong foundation from which to produce an executive report, delivered to the client, for improving the use of video communications.
Strategy Formulation
We know from experience that offering a consistent and easy to use video service means that the end user community is more likely to quickly adopt video communications. A successful strategy is driven from user requirements.
The usage and adoption findings are crucial and provide guidance on the prioritisation of next strategic steps to deliver an outstanding video user experience.
Video Awareness Programs
CityIS regularly work with clients to raise video awareness and have successful devised promotional programmes for many global companies. Powerful marketing campaigns can promote and encourage the use of visual communications; and generally includes demo days, lunch and learn sessions, user guides, poster campaigns, incentive ideas and Intranet services.
ROI Assessment
The ROI assessment calculator, built and validated by Forrester Research, is a robust tool that facilitates companies to build a strong business case for supporting video deployment and building on their investment. This unique business tool can easily demonstrate video investment payback. The methodology overview is based on the quantification of benefits on travel savings, reduction in carbon emissions and process improvement.
Technology Roadmapping
Technology roadmapping is a powerful and flexible technique for supporting strategic planning. We can define the critical requirements, performance targets and milestones to assist organisations in building the framework to align and integrate video technology into their business.
Video Collaboration and Unified Communications
CityIS are experienced video communications specialists who offer start to finish expertise, from conception to consultancy, design through delivery. We understand the complexities of integrating video conferencing and telepresence into the core of unified communications strategies. Let us show you how to migrate towards a video way of life to foster innovation and enable business transformation.
Network Assessments
Effective collaboration begins and ends with the network. Implementing a high-quality, reliable infrastructure as a foundation is the first step toward more unified voice, video and collaboration tools. We can assess the network prior to deployment and generate comprehensive executive reports, which contain assessment results and recommendations.
